Legal Notice

Effective Date: July 11, 2026

Legal Notice

This website is owned and operated by GenLondon, an online e-commerce business based in Johannesburg, Gauteng, South Africa.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and this Legal Notice.

All products sold through GenLondon are sourced from trusted third-party suppliers. While we make every reasonable effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate, we cannot guarantee that all information is always complete, current, or error-free. Product colours, packaging, and specifications may vary slightly depending on the manufacturer or supplier.

Delivery estimates provided on our website are for guidance only. Shipping is carried out by independent third-party courier companies, and GenLondon does not control courier operations, delivery schedules, customs processing, or transportation methods. Delivery vehicles may be marked or unmarked depending on the courier assigned to your shipment.

International customers are solely responsible for any customs duties, import taxes, VAT, brokerage fees, or other government-imposed charges required by their destination country. These costs are not included in the purchase price or shipping fees.

GenLondon is not registered for Value Added Tax (VAT) in South Africa and therefore does not charge VAT on its products.

To the fullest extent permitted by applicable law, GenLondon shall not be liable for delays, interruptions, or losses resulting from courier services, customs inspections, force majeure events, supplier delays, or circumstances beyond our reasonable control.

All content on this website, including but not limited to text, logos, branding, graphics, product descriptions, images, and website design, is the intellectual property of GenLondon or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

GenLondon reserves the right to modify its products, pricing, website content, policies, and this Legal Notice at any time without prior notice. Updated versions become effective immediately upon publication on this website.

Nothing in this Legal Notice is intended to exclude, limit, or override any consumer rights that cannot legally be excluded under the applicable laws of the Republic of South Africa or any other applicable jurisdiction.

Contact Information

GenLondon
Johannesburg, Gauteng, South Africa

Email: mjbotha770@gmail.com

For any questions regarding this Legal Notice or any of our store policies, please contact us using the email address above.